Tech support is free for customers with valid licenses. Support is also available for users during the trial period starting with the day your trial key was sent to you. We strive to respond within 1 to 3 business days, in most cases you will hear from us in less than 24 hours.
Thank you very much for your feedback!
By the way: You can read the entire Doc-O-Matic documentation online, it is available as WebHelp here!
In-App Feedback Form
Doc-O-Matic comes with a built-in feature for providing feedback, which enables us to help you much more quickly with questions regarding project configuration.
The In-App feedback form lets you attach the current project's configuration to the report. Confidential content such as project source code or topic files will not be attached, the feature only attaches the content of the Doc-O-Matic *.dox project file.
Of course you can also send an email to directly.