Tech support is free for customers with valid licenses. If you're evaluating Doc-O-Matic you are eligible to receive tech support within the trial period if you have registered for support. We'll respond to your questions in a 24-48 hours time frame, most of the time on the same day. Sending email is the quickest way to get tech support.
| Support Services |
The forum is the number one areas where you can get Doc-O-Matic peer support and where you can discuss Doc-O-Matic issues with other Doc-O-Matic users. If you want to share your thoughts with others, this is the right place. The Doc-O-Matic forum is located here We are actively participating in the discussions and offer help to anyone who needs it. In order to access the forums please register for an account. An administrator will activate your account within 1-3 business days. Languages supported: English
A new service we offer is Customizations, click here for all the details. |
Use this area to send a message to support. Write us about anything from feature requests to bug reports, we will get back to you within 1-3 business days, in most cases on the same day. Languages supported: English, German
You can also email us directly if you feel more comfortable not using the online send a message form.
You may send an email our support team at Languages supported: English, German |
directly.
Thanks very much for your feedback!
We can assist you in English as well as in German.